Come work at MHS!
Midlands Humane Society is a great place to work. When job openings arise, they might be for working with animals one on one as an Animal Care Technician or working with the public and animals as a Customer Care and Adoption Counselor.
Would you love to work with animals? Does it sound amazing to help them get and stay healthy as they search for their forever homes? You may want to consider a job as an Animal Care Technician. Each day you get to work one on one and experience lots of 'hands-on' time with cats, dogs and small critters.
Are you a people person, but also enjoy being around animals? Consider applying to become a Customer Care Representative and Adoption Counselor.
When positions are available, the descriptions will be listed here. If you don't see anything below the line; we don't currently have any positions available.
Animal Care Technician
The animal care shelter technician is responsible for the daily maintenance and care of the animals and animal areas of the shelter. The specialist must have a love of animals and be willing to provide maximum care services to our animal clientele.
Principal Duties
- Perform daily sanitation of dog kennels and cattery areas according to the Midlands Humane Society policies and procedures
- General cleaning including, but not limited to, laundry, mopping, and dishes
- Assure all animals are cared for regarding food, water, bedding and appropriate living conditions
- Humane and safe animal handling
- Retrieval of animals for owner reclaims
- Record and report any behavior and medical observations
- Record and report problems with animals or the building
- Other duties as assigned
- Reports to the Shelter Manager
Essential Qualifications
- High school diploma or GED
- Must be 18 years or older
- Use of all extremities
- Ability to lift 50 pounds unassisted
- Good coordination
- Be comfortable and skilled working with animals
- Ability to safely and humanely handle all types of animals
- Ability to work around animals without allergic reaction
- Affection for animals, concern for their welfare, and a willingness to accommodate animals in the workplace
- Must be able to follow direction
- Must be able to clearly communicate verbally and in writing
Working Conditions & Hours
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions within the work environment.
- The noise level varies and is dependent on location in the building. Noise protection is provided.
- High exposure to animals whose reactions to the shelter environment cannot be predicted.
- Temperatures in the shelter environment are varied, though usually moderate, and dependent on season.
- Potential exposure to zoonotic diseases and hazardous chemicals.
This is a 20-25 hours per week position that includes morning, afternoon, weekend, and holiday hours. Schedule does vary.
Job Type: Part Time
Starting Wage: $12.50 per hour
Benefits: 401(k)
Schedule:
- Holidays
- Weekdays
- Weekends
Direct Report: Director of Animal Care
**Background check and pre-employment drug screen are required.
Customer Care & Adoption Counselor
Principal Duties:
- Greet, assist, and direct the public.
- Perform data entry for all customer service activities and other shelter departments.
- Assist staff and customers with adoptions.
- Reconcile cash, checks, and credit card payments with data entry to the system.
- Maintain, balance, and reconcile individual daily cash drawers.
- Answer shelter phones and provide appropriate information to callers.
- Accept monetary and material donations from the public
- Resolve customer complaints in person and on the phone
- Assist in the intake and processing of all surrendered animals brought into the shelter.
- Prescreen owner surrendered animals for entry into adoption program
- Record and report and behavior and/or medical observations on incoming animals
- Return impounded animals to owners as appropriate and collect fees.
- Maintain shelter files and database.
- Write clear and concise memos and letters.
- Complete customer lost and found reports and walk public through stray kennels to identify pets.
- Represent the Midlands Humane Society in a professional, compassionate manner to the public.
- Work closely with other shelter staff to ensure proper handling of all animals and provide quality service to the public.
- Engage volunteers
Essential Qualifications
- High school diploma or equivalent
- Computer, filing and general clerical skills-proficient in Microsoft Office
- Must possess maturity, good judgment, and professional manner
- Ability to communicate clearly
- Pleasant manner in telephone and personal contacts
- Ability to work with animals without allergic reaction
- Ability to identify and properly handle aggressive animals
- Effective written and verbal communication skills
- Ability to calmly deal with irate or anxious customers
- Able to lift to 50 lbs.
Working Conditions & Hours
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions within the work environment.
- The noise level varies and is dependent on location in the building. Noise protection is provided.
- High exposure to animals whose reactions to the shelter environment cannot be predicted.
- Temperatures in the shelter environment are varied, though usually moderate, and dependent on season.
- Potential exposure to zoonotic diseases and hazardous chemicals.
Must be available to work during MHS business hours and must willing to work irregular hours.
Schedule may vary depending on the needs of the Midlands Humane Society shelter operation.
**Background check and drug screen are mandatory
Job Type: Part-time
Salary: From $15.00 per hour
Schedule:
- Day shift
- Evening shift
- Weekends
